Wish I had read the reviews before booking. Had a package holiday booked for 25th May (kids half term) for the family and the morning before received a email saying my refund is being processed! So called the LH team up and they confirmed they had cancelled my booking due to airline cancellation....theres was no alternative provided as I was flexible flying from other airports on same or similar dates.... Imagine having to tell the kids the holiday which they had been looking forward has been cancelled one day before we were actually supposed to fly out. What a set of plonkers....complete disregard to other and in no way put the customer first. They could have easily put us on another flight from another or same airport but they were unwilling and least co-operative. Even one star is too much for these guys but it's the least we can give. Not what we expected. Avoid at all costs