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Anonymous
can anyone help - on the 05.05 requested a name change on the holidaiday we book with love holidays - customer service passed to amendment team who passed to supplier with no response. My son flys in a weeks time I have been calling customer service daily with no help and today the staff member refused to put me through to the manager and said the manager would not speak with me, she then refused to give me the managers name and started laughing down the telephone. if anyone has any contact details for the amendments team please can you provide. DO NOT USE THIS COMPANY THEY ARE EVER SO HELPFUL WHEN YOU ARE PAYING £5000 AND BOOKING THE HOLIDAY BUT THEN THEY REALLY DO NOT CARE AT ALL! customer service has advised they have no control over any amendments and when asked to be put through to amendments team so I could deal directly they again refused! AGAIN DO NOT USE THIS HOLIDAY COMPANY
4 months ago
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