Terrible company to book with. Would avoid and pay that bit extra to use a reputable company instead. I have done 5 holidays with this company this year and will never use them again! They act like a middle man just book you holiday, flights and transfer but then leave you to sort out everything with them. There are always issues with transfers we're you are not contacted or they don't show up. They want you to prove you have tried to contact them to get a refund on the transfer. Read other reviews, there are always issue with the transfer with this company and they take no responsibility for them even though you are not able to select who the transfer is with. They always tell you that there will be someone waiting with a sign with you name at the airport and there never is so you have to go looking for them. Any issues with the hotel or your flights, they tell you to deal with the hotel or airline directly and do nothing to help you out. They'll just end the chat early. I have screen shot all my conversations with them and will be posting them. On the whole, you are better off paying a little bit more and using a travel agent that will provide the information required and be there to help when there is an issue. I would strongly recommend avoiding this company and if you do use them, atlease have a backup plan as something will go wrong and you will be left to deal with it.