Transfers were awful and love holidays would not help. After we booked we were sent terms and conditions, but by that point we had already paid. We waited an hour for the transfer in to turn up, we were left 10 mins walk away with no directions, the driver just laughed and told us to walk. In 35 degree heat with suitcases! On the return we had to get to the drop off point, again shifting suitcases in the heat, the transfer was 40 mins late, the driver got lost, and we still were over an hour too early to check in. When I tried contacting love holidays for help, I went round in circles with a chat bot, then when I did get an actual person they said get a taxi. How I was supposed to get a taxi in a foreign city, with no taxi rank nearby, and without help from hotel reception as I had already walked 10 mins away from my hotel to get to the meeting point. Return coach didn’t have air conditioning and was sweltering When I complained love holidays just referred me to their terms which state they won’t accept responsibility for any third party performance - even when it’s the third party they have sub contracted to!