This is the worst travel company I have ever dealt with. I needed to rearrange my holiday due to a friend we were travelling with having an op. You can’t change any of it through love holidays you have to change your flights directly first. Changed my flights went back to them and no availability at our hotel. Fair enough I asked about another hotel. No availability. Ok can you tell me where you deal with that does as I have now changed my flights as per your rules. No sorry you have to tell us where u want to go. I’ve tried that!!! Ok I’ll cancel then as I’ve had to sort my flights out direct and paid for the changes I’ll pay to cancel. Yeah but if you do that you lose the whole holiday including your flights!