DO NOT PURCHASE INSURANCE THROUGH LOVE HOLIDAYS AS IT WON'T BE VALID. I'm writing to make a form complaint and request a refund, as I need medical treatment and was unable to use Rush insurance, which I purchased through Love Holidays. I was given a referance number given from my first phone call with a nice lady, and I was told to call back with the treatment price. When i rang back with the price, a man at Rush Insurance said they dony support Love Holidays and that our insurance wasn't valid!!!!! I purchased Rush Insurance through Love Holidays website! Can't wait to touch down in the UK tomorrow, and I'll be straight to urgent care. Regards Amy