We recently went on a city break to Prague with private transfer but we had to share with another couple squashed 3 across the back seat of a small car. Not a big issue but asked for a partial refund to reflect this was not a private transfer. I provided the mobile number if the driver but just stone walled and said the company told them it was not shared. Presumably they are continuing to use a company that do not admit the truth!
2 months ago
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