Can I leave 0 stars? They advertised a 4 star hotel with spa, fitness suite, sauna, tennis courts, table tennis, pool table, 3 swimming pools, top quality food, transfers to and from the airport. ALL LIES AND DECEPTION. The hotel resembled a bomb site broken steps, broken tiles, peeling wallpaper, cracking plaster, cigarette burns in the carpet. That’s not all - our room stank of cigarettes, the patio door broken and hanging off. Mould in the fridge, bare wires hanging out of electrical sockets, excrement on sheets and towels, the bed crawling with bed bugs. Two hours trying to contact the emergency number. We needed to be moved to another hotel. The response? Nothing to do with us, we can’t afford reps in resort so sort it yourself. No mechanism for complaints until you return home. After sending photos several times because they keep losing them they offered compensation ———————£36. Well, not offered, just tried to pay into my bank account and force me to accept. CON MEN, CROOKS AND SCAMMERS. No wonder ABTA won’t deal with them now.