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Nicola Morley Jack Lilley
Sorry but our family have booked with love holidays we will never ever book again after changing our Hotel as we wanted salou,the list is endless on this trip our transfers left me stranded at our hotel even though we had a private transfer our airport should have been changed when they sent us email for the new hotel our transfer was 2 hours away I'm disabled and had to ring around email to see where he was apparently there was a accident when he arrived at this point we was a hour half late at this point we knew we would miss our flights so I'm crying at this point we was in traffic j asked the Spanish driver to call the airport as we were in a 70 km standstill near Barcelona this man nearly went in the other side if the road he had fallen asleep but my partner seen him on his phone at this point I screamed told him I'm anxious and need the toilet when we arrived the gate was closed I'm disabled and had to run which absolutely killed me I needed the toilet but had to go through security our plane was boarding so I was so relieved the hotel we had was a dive staff were rude our names were not down when we had arrive at 2 in the morning so that holiday was hell,we were full board but had to eat out last 4 days so spent 500 euros on just food drinks were made with tap water I'm still poorly now seeking medical attention with bloating sickness hot cold sweats constant toilet trips food was awful 😖 never stay at pineda palace hotel Barcelona it's not a 4 star wouldn't put a animal in that room beds were hard fridge broken 4 th floor lifts kept breaking or either full with people. Never again I've made a complaint total shambles sorry I've spoken with friends and family to never book you through love holidays I will be taking it further as our private transfer nearly killed us going over cones on the motorway it's made me feel like bever going away.
3 weeks ago
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