recently booked a trip to Portugal through Loveholidays, scheduled to depart on April 7, 2025. The initial booking cost was £1540.75. However, due to unforeseen work commitments, I needed to change the dates just two days after making the booking. I requested new dates from March 24 to March 28, 2025. A week later, I received an email with a new quote, but to my surprise, it was for a completely different destination—Athens—and the cost had skyrocketed to £3522.00. This was a staggering 128.59% increase from my original booking. I immediately contacted customer service to understand why my trip had been changed to Athens and why the cost had increased so dramatically. The customer service representative was unhelpful and insisted that I would be liable for a cancellation fee of £1024.59 if I chose to cancel the trip. I requested a refund of my £58 deposit and the cancellation of the entire trip, but they refused. I informed them that I would report the issue to the ABTA ombudsman. In my opinion, everyone should stay away from this company. They are running a scam, ripping customers off by charging exorbitant prices for trips that should cost significantly less. My experience has been nothing short of frustrating and disappointing. Please avoid these scammers at all costs.