Extremely Poor Service and Unacceptable Delays I had an incredibly frustrating experience with Loveholidays. I initially decided to change my hotel because the property did not match the photos on their website. However, while trying to process this change, I faced extremely slow responses from their team. During the delay, flight prices increased by £100. Despite informing me about this, they disappeared completely after I agreed to proceed with the process. The issue remains unresolved, and their lack of communication has caused unnecessary stress and additional expenses. It is unacceptable to abandon customers midway through resolving an issue, especially after confirming such an important change. I expected much better service from a company like Loveholidays, but this experience has been nothing short of a nightmare. I cannot recommend them based on this experience.