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Frustrated Customer
We booked our holiday trip to Agadir in December, they booked duplicate flights for the 100% same date, same passengers details, same flight number, same hotel which they acknowledged after numerous calls, chats, emails and finally confirmed their error for booking twice. We paid by instalment, they have been taking payment for 4 months and still they didn’t find out. After confirming in writing they will refund full amount, it’s over two months and still NO REFUND! They tried to even deducting admin charges for not our fault! It’s the most frustrating experience of our life! At least 15/20 calls, more than 20 emails, chat but never any calls or message ! Never we will book with Loveholidays even for £1 in future..
20 hours ago
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loveholidays.com has a 1.2 average rating from 2,406 reviews

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Alice, Customer Support

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