Be very wary of booking with this group, it transpires they pass your booking to a third party to fulfill at which point both companies absolve themselves of any responsibility for the package you have booked. Loveholidays did review our claim and dismissed it with a token offer of compensation which in no way compensated us for the experience, the customer service reps, including Senior Customer Relations Executive did not fully respond to our questions and in fact claimed that the situation was beyond their control as an agent, as a result my review is more emphatic than before....a holiday which does not meet the description is regrettable, but an agent who denies all responsibility whilst proffering poor service and a paltry compensatory gesture are unforgivable.