So bare in mind I haven't even spoke to love holidays on the phone ... As of yet. I booked a holiday to Egypt in June. And I cancelled the holiday a week or so later Because things came up. I couldn't even speak to someone to cancel I had to email. They replied saying the holiday will be cancelled and that they will send the invoice for cancelling. I get that I wouldn't recover my deposit. They emailed again to say my invoice is attached and I replied there is nothing attached. Emailed the same thing again and got the same reply with nothing attached. I wasn't going to be paying any additional charge after I cancel well in advance and didn't even enquirer about my deposit back. I have just received a letter they are going to take me to court if they do not get £800.00 that's more than the holiday would have cost. They won't be getting a penny. And from what I've ready about thier customer service. If they want it they'll have to call me. Also with this was no warning of if you don't pay we will take you to court etc. Just the letter saying they will if it's not paid. Do not book with this joke of a company.