This is my first holiday through love holidays and I am only 3 days in and can safely say I would not recommend them. We flew to Turkey from UK and the transfer to our hotel was booked with a company that doesn't exist thus we had to wait until everyone had left for someone to realise they were supposed to be driving us which took over 45 minutes. That's 45 minutes being in a country we've never been before and having to consider using the small amount of spending money we had to pay for a taxi ourselves. Love holiday provide a number to call however, it goes straight through to voicemail and they call you back depending on how severe they deem the emergency. As an anxiety sufferer this is horrific to not be able to talk to someone to assure you they can help. Next we arrive at our hotel, having paid for 24 hours all inclusive, to be told our all inclusive is only applicable during certain hours and we would have to pay for an upgrade. Again I phoned and left a voicemail with loveholidays who returned our call almost 12 hours later. They told us we would have to pay the upgrade and they would immediately pay us back on the first working day (Monday). It's now Monday evening, we have received no payments from loveholidays and we have barely any money left. I have been severely sick as a result of these constant issues and have yet to enjoy a very costly holiday. Tuesday update - We are being forced to stay in our resort and miss out on exploring as we used our money to pay for an upgrade due to false advertisement. The Inresort email recipients are ignoring me and I hope this new email address you have provided does not follow suit. Holiday is basically ruined!!! Wednesday Update - it's now Wednesday and Loveholidays still haven't returned our money which was promised by Monday! We were due to go souvenir shopping today but we can't even do that and Loveholiday have ignored all my chasing emails yesterday UNTIL I emailed quoting the law and how they have broke it…funny enough they then responded but still lied and said that I would have my money that day!