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Craig
Booked Hotel for 7 days with a flexible amendment option, LIES !! HIDDEN CHARGES AND DECIETFUL OFFERS USE SOMEBODY ELSE !!! LOVEHOLIDAYS WILL TRY AND RIP YOU OFF FOR ANYTHING IF YOU WANT TO MAKE A CHANGE ! I wanted to move the day for my hotel booking by 1 day. I wanted to change it but they want to charge £75 even though I sent an email straight away after booking even though I have a screen grab and proof it was a flexible booking with amendments. Shocking charge and shockingly bad response to something that could of been sorted in 2 minutes over the phone. This company is a bit of a joke, I have booked with many other agents and never ever have i had to pay £75 to change a date or even change Hotel completely. Hopefully I can cancel for £25 which again is ridiculous. They also charge you for every payment you make which is in small type under the prices in a greyed out font BE CAREFUL Wish I would have read the reviews first, if everything is as is when you book they seem okay but as soon as anyone has an issue they rip people off. Thanks for nothing and I will never be using them again, first time and last time. What a way to make customers feel wanted.
6 years ago
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loveholidays.com has a 1.2 average rating from 2,373 reviews

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