I made a hotel reservation through the Loveholidays website. At time of booking I am adamant I made a booking for 5 people, 1 of which is for our baby who will be 20 months at time of travel.
When I received the booking confirmation, it stated booked for 4 people. When I called Loveholidays directly they said I only made the booking for 4 people and that to add our "baby" it would be an additional cost of £490.00.
I contacted the hotel directly and explained that I wanted to add our baby to the hotel and will there be a charge?. They advised children under 2 years of age stay for free, therefore there will be no charge.
I will not be using Loveholidays again.
Stay clear if you want a stress free, transparent, and con free holiday.
6 years ago
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