I wish i could give 0 starts!! Sadly i have to announce that my holidays were a disaster. What started as a perfect gift for my and my boyfriend ended up with panic attacks and angriness between tears. I book a holiday to Agadir Marocco for me and my partner and we had everything ok until the hotel where we found out that we do no have a reservation. We’ve tried to call but all offices were closed as we arrived at 1 a.m. We were already shocked by this, as we booked a all inclusive holiday just for this-to not struggle with any administrative issue as it was my boyfriend birthday and we wanted to enjoy- the staff hotel was really disinterested in finding out what’s the problem so we had to book a stay inn from our money until we could call in the morning-already my mood was down and no wish of being there anymore. In the morning we’ve called (perhaps 7 times and getting each time promises like “we will call you back in 10 min but we end up calling again after half an hour as the hotel would have check us out) and the person told me that this happens because I didnt read the T’s and C’s where it says I had to be british CITIZEN. I ve read the T’s and C’s and i asked if is ok if i am british resident and I got the confirmation that is ok. After this as they were just presenting us their sorry i had a panick attack - worst experience ever - as i found myself in Marocco miles from home and with no hotel where to sleep. We’ve tried to find something that would get us a good rate as we were short on money thinking we have all inclusive we do not need that much money. We booked a another hotel but as you can imagine my holidays were ruined. Now I am going to a therapist as the panick attack was the worst experience I’ve been trough. I am now very upset on this and I have to get at least my money back not to mention that my health was damaged since then and my experience, as a first time traveller in Marocco, ruined. E