I booked a trip to NYC and the airline moved the flight times. The airline said on their website if the new time is inconvenient, the will change the flight for free. I also have Twitter messages from them. As I booked via LH I asked them to make the change, and they quoted £550, blaming their supplier. I would happily pay an admin fee but £550 for what Delta are offering free is ridiculous. Delta were going to just change the booking but their system requires the ok from LH.
5 years ago
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