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Anonymous
Nightmare holiday . I booked my holiday to turkey through loveholiday. 12th in till 19th of June . After 6 dayside my holiday On the 18th of June , we was coming back from the beach to the hotel and was stopped my extremely rude member of hotel reception staff to be told that we need to give the key room back and remove our luggage ASAP then leave , as the check out time it’s already gone , not to mention that on the booking we had flight date untill 19th of June , we wasn’t given option to extend the room just ,, give the keys take the luggage and leave ,, Eventually we paid £100 for an extra night when previously we paid £40 per night .... we then called love holidays complain line to explained situation , gave them booking reference number and was told to send an email to explain situation in writing .. and that was around 10 pm . The next day after airport arrival we faced even the worst nightmare ,we was simply told that that the flight is already gone and it was 1 . 55 am not pm . I then ended up paying additional £275 to Thomas cook for booking next available flight .thats mean we have spend £375 in total extra fir this nightmare trip ! To clarify all we booked staying in and flight untill 19th , but want aware that leave time is at night on 19th as on confirmation wasn’t specified time am and pm , so love holidays blame us for it . As we should have checked . It’s not my forest time traveling with travel agent , neither flying, in the past I was always receiving reminders about flight check in , or hotel check out but in this case I have not received any . It all very confusing if you do not check every single details on your booking then you are going to be conned just as we was !!! What a scam and unfair sale , they just want to make more money by using every single trick !!! Stay away from them if you want to have peaceful holidays
5 years ago
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loveholidays.com has a 1.2 average rating from 2,373 reviews

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