We haven't actually travelled yet so this may be updated but as it stands it's not been the best experience so far. We're a family of 5, picked the holiday we wanted and booked. A couple of days later I called as we'd had no confirmation of the holiday and was told they'd be booking it that day. I then got confirmation through for 3 of us directly from RyanAir followed almost immediately by a phone call from this agent to say they could only book 3 of us at the original price and there was an increase of around £60 quid if we wanted to book the other 2 seats. Price increase aside, this has meant we have 2 separate bookings, itineraries etc. which is causing confusion when booking other things like parking etc and making it difficult to manage the trip. As someone who normally books flights/hotels etc myself rather than via an agent I'm left wondering what exactly they have done for us? The answer is very little. We have had to book any extras etc ourselves including reserved seats to ensure we are sat beside our children. My advice would be to use a credit card so you are protected and book your holiday yourself. Booking through Loveholidays has just made a normally straightforward process more confusing and more expensive!