I just came back from hurghada egypt it was the worst holiday in my live booked through this scam company . Never ever think of use this company again and never recommend it to any body I have been through hell because of this unprofessional careless greedy company in the last few days which under any circumstance unacceptable. Even tho after so many emails with them. Just before I fly to Egypt and I was clear in my e mails with them If there are any kind of problem I would cancel my booking And after long international phone calls to England From Egypt which unbelievably costly . And the out come is They cancelled my booking took my Money and Never cares to answer my e mails Please use any other decent company Booking.com Etc Stay away from this scams