After winning a discount voucher to use with a love holidays holiday I have to agree with most of the comments. It took them 5 months to contact me about my winning voucher. Over the last 2 days I have tried to book a holiday with them. I think the operators are just part time people working from home and manning phones a few hours a week. Doesn't seem like a professional company at all. They have 1 x telephone number that seems to link all the agents. Very hard to contact and speak with them. They don't respond to emails or calls and actually are very rude and not helpful. After having some difficulty booking as I got told the person dealing with my request is off until Sunday I decided to research the company. 1.4 / 5 as a business rating tells the story really. If I hadn't done this I could have become another victim. Theres no way I will use this company voucher or no voucher. I have now contacted my companies customer services department who issues me the voucher to investigate their code of practices.