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Aaron Ward
What a disgusting practice. I booked a holiday and sure enough the money was taken straight away. But then I get an email saying my holiday isnt confirmed - its pending. 2 days later I receive an email saying my holiday has been confirmed and then 2 hours later cancelled due to Thomas cook. None of my booking was with Thomas Cook... So they took my money and for 3 days have had it sat in their account. But I'll now get It back in 3-5 Working days. Blatently a company looking to give a better impression their shares and sales reports by using the unfortunate news of Thomas cooks downfall. How the hell is this acceptable? Between this and my original Thomas Cook booking I am now out of pocket £2,000. Con
5 years ago
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