Left us in the lurch and out of pocket We had an extremely frustrating experience with Love Holidays. My mother and I booked a package holiday in Morocco including flights, hotel and transfers. The flights and hotel were great, however the transfer service was appalling. Our transfer from the airport failed to arrive we were told by Love Holidays' 24 hour helpline that they could not help us as they could not contact the supplier and their only advice was that we should arrange a 3 hour journey at 10pm ourselves at our own expense (despite having booked and paid for a transfer weeks earlier to avoid this exact situation). We were left to negotiate with local drivers who had us over a barrel on price and we had to try to exchange local currency late at night in a back street in an unfamiliar city. After many phone calls and emails during our holiday to try to ensure that the return transfer to catch our flight was going to arrive as booked and repeated assurances from Love Holidays that it was all confirmed, it also failed to arrive. We tried to call the transfer company direct and their number was out of service. Again Love Holidays "helpline" told us they couldn't do anything and we should sort it out ourselves. Luckily our hotel came to the rescue and found someone willing to do the journey at short notice and I just made it to the airport in time for my flight, again being left to pay the additional fare myself. From our experience it is worth noting that the 24 hour "in resort helpline" appears to offer little assistance. They are incredibly apologetic but are unable to assist in resolving issues and simply recommend you speak to the "service provider" providing no assistance themselves.