This is the second time I book with them and again disappointing, I don't know why I give them a second chance after what happened lat time at the airport in Spain. This time at leaving on Holiday, I booked with them parking at Gatwick Airport, MEET AND GREET, premium, as my girlfriend had a surgery and because she could not walk almost at all, decided to get valet parking with the intention to walk less. We had to walk considerably more then basic from short stay parking at Gatwick. By the way, we had also the two kids with us. The booking love holidays made was with a different company and not the airport official parking. Dodgy underground parking at sofitel hotel. You need to drive in trough the deliveries on the hotel and the parking. There are no alleys or help, you need to actually walk on the only one way drive in road, between cars and dumpsters. There is more to walk from standard place of drop zone then this one. I was so annoyed and stressed and because we had to walk very slow, trough the winter blaze and rain, we almost lost the flight. Terrible, dose not with,