We have had nothing but trouble with this company, please stay AWAY, this company is not easy to contact if you want to speak to anyone it is all done on line! This then allows them to not deal with issues you have, but to pass you from one to another without resolving anything!! We have a case opened with this company, however we again have been fobbed off by saying in resort team would help, we have heard nothing!!the only thing we received was a trust pilot link👹think this company need to pay more attention to detail with the hotels they use and also how they treat their customers, our hotel was awful, this was explained at soon as we arrived, on our last day now and still heard nothing!!! To say we are not happy is an understatement, please please STAY AWAY if you want a good holiday!