Booked a holiday with these Jokers to NYC. My deposit was happily accepted and confirmation of my booking sent. Only to receive an email to tell me there was an issue with my booking. I didn't hear anything after 72hrs as they suggested I would. So I sent various messages to them to enquiring what the problem was, I received no response. I made various calls to them holding on for more that 30 minutes listening to a stream of music and still didn't get through to them. Eventually 10 days later I managed to get through to them after being cut off a few times and demanded a refund. I'm still waiting for the refund to show up on my credit card statement.