Adding my mother to our holiday has been a nightmare.....originally tried amending our break I received a call and was told our 2 bedroom apartment was no longer available but the good news is we can book a one bed apartment .....after explaining with 4 adults and a child that wasnt good news I was sent details of a deal £150 more per person. Since then I've tried calling 3 times previously kept on hold over 20 minutes ....... I'm currently on hold 26 minutes and counting.......Live chat again was a nightmare I've asked for a Manager to call me on several occasions, this was ignored. So far a terrible experience!