Worat company I have dealt with.....in fact I couldnt dealwith them because the ref number I got when I booked my holiday was invalid as I could not get into manage my booking without a reference no....tried umpteen times and also online chat to speak with someone and finaly got onto chat after waiting 45mins...then I sent my query to be told I had 2 mins then would be cut off..so I was cut off before I sent my message...Tried to send an email and received an animated reply to say that email was not monitored anymore and I was to go into *manage my bookings*...my problem was I needed tospeak to someone to get anorher reference which was valid so I can go into *manage my bookings*...I contacted my bank tostop themfrom taking payment out.....they did manage to get intouch withthem and told loveholidays.....I cancel myholiday and dont want themto take any money from my account....well god knows how but on Sunday 10th March they did manage to take £115.00 sobackto my bank again...they will deal with it now....never go with that company because there is no communication and no email address.....they are rogues.....