Booked package holiday with you which was cancelled and you refunded for hotel only in vouchers but not the £580 for flights. You said to contact airline myself and they in turn said it was booked by yourselves. Now you're saying you have to wait on refund from easyJet before you refund me. This is not how ABTA package holidays have ever worked it is your rules and you moved the goalpost. Customer service and attitude is diabolical.
4 years ago
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