In this current situation we all have found ourselves in due covid19 to no fault of our own. love holidays have not been helpful in the matter of trying to move change or cancel my hoilday I had a conversation with someone at there team who was not helpful because we been in lockdown and 70 percent of the uk are not in work I explained I dont have the means to pay for my hoilday so they said pay £379 to cancel or we will continue to keep taking payments and they have kept to there word do not book with these people got not heart or compassion of anyone in this current situation