We booked a 4 night stay in Feb 2020 travelling to Marakesh for some winter sun. We booked all-inclusive and travelled from Gatwick.
The Riad we had booked was advertised as 5 star all-inclusive and called the Amiran Spa. Upon arrival were quite disappointed with the overall state of the place and were also advised that no alcoholic drinks were included plus the provision of food was very limited. This was more like a 3 star bead and breakfast. So we spent a lot more eating out and having to pay for drinks.Upon return to the UK, we complained to Love holidays and even opened a dispute through "Resolver" and ABTA - both of which came to nothing as LoveHolidays just "stone walled" and did not respond. Never again with Love Holidays!!
4 years ago
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