@DO NOT USE TOTAL CON. Booked a week in April for me and my disabled son and everything was fine then Corona happened. I was meant to travel in 16th and tried to cancel weeks before. I tried emailing and live chat which is a joke. They also said they wouldn't take any balance left as holiday had been cancelled. Then low and behold they go into my bank account and take my last 300. They will take your money in a heart beat but you can't contact them surely shutting down all your phone lines is illegal. Now me and my family could use the money as we're not working now due to the crisis but can't get it back from love holidays. The only good thing to come out of this is love holidays will fail and go bust and if I need to loose my money then for this it's week worth it good night love holidays please put the light out before you leave theifing scumbags