Paid 2000 for a holiday which has been cancelled due to covid 19. said if we want our refund we have to wait 3 month just for a refund. how can they do this to us and get away with it. we need the money more then anything right now and have been completely ripped off. i have saved for the last 6 years for this holiday, said they will be in touch 2 weeks prior to holiday and we have 2 days before we were flying out. very quick to take our money but want us to wait 12 weeks for a refund!
4 years ago
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