Appalling company that ignore, lie, misled and change their terms and conditions to suit. Booked to travel 6th April - holiday cancelled 20th March by Love Holidays promised a refund. UK went into lockdown I was then told credit note only (against their terms and conditions - 14 day refund). I have been lied to repeatedly. They have even contested my chargeback with the bank stating my refund should be from Ryanair! I have only paid Love Holidays for a package holiday! Whatever you do don’t book with this company!! As for Trust pilot - clearly instead of helping their customers they are writing fake reviews. There’s even a Facebook group against the company thousands of customers had their money stolen and told you’ll get it back eventually after COVID-19 I will never book with Love Holidays again and cannot see how as a business they will survive now