I have a kos holiday booked and jet2 have cancelled the flight and refunded loveholidays for the flight.I contacted love holidays and they confirmed they had received this refund and would credit my bank within 4/6 weeks which is not acceptable as they state on their website they will refund as soon as they receive the refund.I then asked if I could book another holiday using the balance outstanding for which I will get a credit note and was informed this was not possible as the holiday had not been cancelled yet by loveholidays to which I replied there is no flight ,you have received a full refund from the airline therefore the holiday is cancelled.The reply was until I receive notification to this effect,which will be in their time all I could do was book a new holiday and pay a deposit the amount they owe me would eventually be deducted from the cost to which I replied you owe me more than the cost of this new holiday and I am not prepared to give more money until I get back the amount owed.The agent then stated I would have to wait until they contact me in the meantime holiday prices are rising and it will cost me more while this company holds on to my money disgraceful