We booked at holiday in jan 2020 to take our 3 yr old grandson away to Majorca, then the coronavirus pandemic hit. We fully understood that we would not be going by March as our holiday was 1st April. Everywhere was on lockdown and rightly so. I tried to contact Love holidays many many times to no effect, all I got was fobbed off by email or live chat. I requested a refund but was refused, offered vouchers was the best they could do. I want a refund, legally I was entitled to a refund but was always denied. I booked my holiday on my credit card and had to a charge back under section 75 and finally got a refund from the bank. I will never use this company again, they don’t play by the rules, legally or morally, they’re a disgrace. Russ Knowles