Well along with a lot of other people around the country I am owed 100s of pounds for a holiday from 21st may which was cancelled..not only do they still owe me this money they did send the refund with a confirmation email then would you believe it they reversed the payment later the same day as..let me quote..it waste my place in the queue..now to my understanding we are waiting as long as we are due to being extremely busy yet someone found the time to go back on to my account and take the money back..wtf is that all about..robbing inconsiderate lying scum of the earth...I wouldn't reccomend this company to anyone..I certainly will never ever book with this shambles of a company again