1 star is too much for loveholidays. The hotel I booked is closed until August so my July holiday is cancelled. I have had nothing from Loveholidays except automated emails about their inability to take the full cost of the holiday from me. Luckily I have stopped them taking it. Surely taking money under false pretences is illegal possibly fraud or deception, I'm not a lawyer so don't know. I suggest that anyone with issues regarding them not refunding or trying to take money for a non existent holiday should contact the police just in case. I understand that some people have turned up to their holiday destination to find the hotel they booked through Loveholidays closed, disgusting!!!