Can only describe Love Holidays customer service as disgusting and non existent! Been trying for weeks to get in contact with them with no luck. No phone lines available and no live chat either. We are unable to travel on our planned holiday due to a medical condition and being classed as highly vulnerable therefore need to discuss our options but at the moment the only option we had was to cancel the holiday altogether and cut our losses as they still wanted to take the final payment!! Will definitely not be rebooking with them again or recommending them that's for sure!!!!!!