Notice how now a few bans are lifted their web site comes to life offering great packages and Holidays for everyone. But let’s look how they have preformed throughout the lockdown to see the companies true colours. I give you my experience which looking at other review tells how the company regards its customers.I booked a full hotel and flights package for Myself,wife daughter boyfriend and granddaughter in Jan (total just under £10,000 ) for a holiday on the 1st of July and paid deposit remainder to be paid by DD on the 12th of June.Then came the virus, we were contacted by Ryanair beginning of May to inform us that the flights were cancelled, we tried every which way to contact Loveholidays but nothing in reply all contact info removed from their web site just referring us to our manage my bookings page .We contacted the hotel who informed us that they were closed and would not as of beginning of June not be reopening until the 10th of July( so no holiday) Still by the end of May Loveholidays were not cancelling holidays after the 30th of June. On the 12th of June they withdrew the remainder of the holiday money from my account on the 30th of June one day before we were set to travel they sent an email informing me that the holiday was cancelled and would I accept a credit note to rebook at a later date.Through Manage my booking page it gave me an option to request a refund which I chose as I clicked the button it came up that they would be in touch in 30 days to advise me on the next steps and at the same time issues a credit voucher to rebook over the next 12 months .They say this gives them time to collect monies from resorts and airlines I have been in contact with both parties and none have taken any money from Loveholidays for my booking I am so angry that basically they have stolen £10,000 of my money for a holiday they knew at the time was not going to take place. There is no one to contact and no law on the consumers side I know we have all gone through hard times of late but this has been wrong and them as a company just robbing of Peter to pay Paul I honestly hope they go under One day I will get my money back until then if this review can help change someone’s mind in using them it’s been worth it .Loads of holiday companies out there that have tried hard please look them up