Just reiterating a previous review of mine since people posting on here do not seem to be reading earlier reviews, which might have helped them. The government IS taking action. The CMA has written an open letter to the travel companies they have had most complaints about - they haven't named them, but we all know who they are! It took me 4 months to get my money back but persistence and complaints to ABTA amongst other measures finally paid off, but i hope this latest action by the govt. means things improve rapidly for the rest of you awaiting refunds. Type in "CMA latest" and you will see "CMA open letter to package travel sector " dated 10th July. In a nutshell, if companies do not obey the law pronto, enforcement action will be taken against them! The CMA still want people to complain to them if they are not getting their refunds - it is really easy and the work of moments to report a company on the CMA website - you do it under "companies acting unfairly during Covid 19". If you read the open letter on the CMA website you will see that it isn't just cancelled holidays that you are entitled to receive a refund, but one that goes ahead but that you were prevented from taking due to government restrictions, and also companies making cancellation charges or lying that you are only entitled to a credit note. PLEASE spend five minutes of your time looking at the CMA site and reporting Loveholidays as that will be more effective than any other action, although using RESOLVER, contacting ABTA and reporting to all the consumer bodies is also worth doing, but the CMA is an independent government body that has the power to sanction Loveholidays if they do not adhere to the Package Travel Regs 2018. Keep reporting them to CMA until you get your refund.