Due to news of people sleeping on the beach we emailed our hotel to check our booking in September and they emailed back to say the hotel was shut until March next year! They said they could book us into another sister one so we said ok if they can contact loveholidays. They emailed us back to say that one was shutting as from 1st August so could not help us. We queued forever to get onto Live chat as it is the only form of communication open with loveholidays now and eventually got through. They asked how we knew the hotel was shut!! They advised finding a new hotel on their website then we got cut off! We searched for another hotel and checked dates etc then went onto 'manage my account' on loveholidays where you can change you hotel and your transfers etc and it all went through and updated. So apart from the FCO advising against travel to Spain and the 2 weeks quarantine we shall see. I am posting this in case anyone else needs to find a new hotel that is open and their flights are still going as loveholidays seem to be unable to put out any useful information on how to do it yourself. I will still email the hotel before/if we go, just in case
4 years ago
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