We book on line, holiday said pending, After ,24 hours got a email saying no flight available from Birmingham but could go from East Midlands but it was 400 more so I replied no to exspenive, had email back saying they would refund money in 5 days but we had not booked this holiday, but had taken money out of our account for a holiday that was not booked, can't contact them tried everything got no Ref number how can we pay for a holiday that was not booked ?
4 years ago
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