Horrendous company, withholding refund money, ignoring any form of communication, also refunding bits of money to old booking accounts when clearly requested to refund to bank account, spoke to customer services told them my old credit card was a closed account and they asked for my bank details, gave it to them, then two days later they refund to the closed credit card ignoring everything, now having to chase money that's vanished into some holding account somewhere, will never use loveholidays again and will advise anyone I know to never book with these cowboys