Worst thing I ever booking a holiday with them I cancelled because of Covid 19. On there website it tells you to cancel your flight separate which I did it was booked with jer2 (excellent service) they said they would refund my money within 5 days which they did when I checked my bank I had a refund of only £41 so I rang and asked them were was the rest £560 they said it was refund back to my American Express card which I don’t have it late transpired that love!!!! Holidays use your name on a credit card that they use to pay for your flight so when money gets refunded it goes to them. I’m now taking them to the small claims court before there’s no money left to pay people back