Stay away from love holidays. And if they tell you that they waiting for refund from airline..its a lie as it a package holidays and had 14 days pay you that the law. and if you speak to the air operator they will tell you they already refund them ..on good authority what they are doing is banking your refund and take future bookings for 2021 ..and some point in November go declare bankruptcy..leaving with millions pound of its coustermers money and ..re operator the business under new trading name ..so don't book with them ..and contact watch dog ..and trading standards and let get in quickly before they run off with your money . And dare anyone from love holidays to contact me .. bring it on im come for you and im bringing the law with me and ceo will going to be under investigation for fraud and deception .now and to staff of love holidays this is for you by November you not be payed and be out of a job ..help customers get there refund or you will be prosecuted as you aid and abetting a crime .. so do right thing now and give refunds out or least tell truth on on line chat you been threatened by your head office not refund coustermers till further notice . But not help them as all go be out work soon