I am giving 1 star just because I can’t give less. I have booked Oyo Hotel in Golders Green for 2 nights in august and, when we arrived there in the middle of the night, the hotel was closed and Love Holidays didn’t care about informing us. After we came back we had to call them 4 times and nobody helped us. The customer service told us they couldn’t help and that we would have received an email where to explain (again) the problem. I have not received an answer to the email in 3 weeks. I even sent a reminder. This is the worst booking website I have ever used. I Will never use this website again. And I suggest not to use it.