What an appalling company to deal with.No lines of practical communication help whatsoever.Our advise is do not use this company even if your desperate.We were told the afternoon before our flight the next morning our hotel was closed but couldn’t cancel without loosing flight money and an alternative was trying to be found in the same hotel group we had chosen? Nine o’clock in the Evening we finally had a call telling us a different hotel had been found.We arrived at the destination airport to be told that the new hotel was closed and we were going to another hotel?It felt that we were being shipped around to suite their needs without us having any choice.The hotel was not one we would have chosen Glad to be back .Will never use again.